Privacy Policy

Last updated: Nov 5, 2025.

Welcome to Tuckshop Playkits (“we”, “our”, “us”).
Your privacy is important to us, and we’re committed to protecting your personal information and being transparent about how we collect and use it.

This Privacy Policy explains how we handle your data when you visit our website, purchase our products, or interact with us online.

1. Information We Collect

We collect information from you when you:

  • Make a purchase or create an account

  • Subscribe to our newsletter

  • Contact us via email or social media

  • Access or download digital playkits

The information we may collect includes:

  • Your name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party payment platforms)

  • Any information you choose to provide when contacting us

We may also collect non-identifiable data such as browser type, device, or general website analytics to help us improve our site.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations, updates, or customer support messages

  • Provide access to digital downloads and resources

  • Share product news, offers, and updates (only if you’ve opted in)

  • Improve our products, services, and website experience

We will never sell or rent your personal information to third parties.

3. Email & Marketing

If you join our mailing list, you’ll occasionally receive emails about new playkits, updates, or special offers.
You can unsubscribe at any time by clicking the link at the bottom of any email or by contacting us directly at tuckshop.playkits@gmail.com

4. Payments & Security

All payments are handled securely through trusted third-party processors (such as Stripe, PayPal, or Shopify/Squarespace Payments).
We do not store or have access to your full credit card details.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

5. Cookies & Analytics

Our website may use cookies and basic analytics to:

  • Keep track of your cart and order status

  • Understand how visitors use our site so we can make it better

You can disable cookies in your browser settings, though some parts of the website may not work as intended without them.

6. Digital Downloads

When purchasing digital playkits or printable products, we collect your email and name to send your download link.
This information is stored securely and used only to provide your purchase and any related support.

7. Sharing Your Information

We may share your information only with:

  • Trusted service providers who help us operate our website and fulfil orders (e.g., couriers, payment gateways, or email marketing platforms)

  • Legal authorities if required by law

All service providers are required to handle your data securely and only for the purposes we outline.

8. Accessing or Updating Your Information

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections to be made if it’s inaccurate or out of date
    To do so, please contact us at tuckshop.playkits@gmail.com

9. Children’s Privacy

Tuckshop Playkits products are created for use with children, but our website and purchases are intended for adults (parents, carers, educators).
We do not knowingly collect personal information from children under 16 years old.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date shown at the top.

11. Contact Us

If you have any questions, concerns, or requests regarding your privacy or personal information, please contact: tuckshop.playkits@gmail.com